As one of the most reliable cleaning companies in Baltimore, we are very careful to select, vet, and train every one of our PROs. With MaidPro, you're getting only the best housekeeping professionals employed, who are also bonded and insured.

No need to run the vacuum before we arrive; that's what our maid service is here for! However, for the most efficient and effective clean, we ask that you please pick up any toys, clothing, or trash before we arrive. Please also make sure your pets are somewhat comfortable so we don't disrupt their peace.

For more information on what we need from you to help make our clean a success, visit our Before & After Your Clean page.

No. Our maid cleaning service works on a typical workweek schedule, and most of our clients are gone when we arrive. In these cases, you may provide a spare key or a door/garage code so we can let ourselves in and lock up when we're finished.

As a reliable home cleaning company, we treat each home we clean with the strictest care and respect. If something happens to break while we’re cleaning, we do our best to repair or replace the item. All of our PROs are fully insured, so you can file any necessary and appropriate claims.

We work hard to ensure that your house receives the most consistent home cleaning every time we visit. During your first consultation, we will work with you to determine if any specialized needs fall outside our 49-point checklist.

You can always add special requests by contacting your PRO before service. If you return home and discover something essential was missed, contact your PRO. We'll take care of it as part of our PRO Clean Guarantee.

MaidPro, as well as all of our PROs, are fully licensed and insured. This allows us to provide you with a worry-free home cleaning. If one of our PROs gets injured on your property, the insurance we provide will cover the claim.

No. We arrive with everything we need to get your home sparkling, and we take all our supplies and equipment with us when we leave. If you have preferences about the cleaning products and equipment we use, please let us know. As a reliable maid cleaning service, we will do our best to accommodate your request.

We understand things happen and you may not be able to keep your schedule clear. That's okay! Just please let our home cleaning company know a minimum of two business days in advance of your home cleaning appointment and we'll do our best to shift your schedule.

If we receive less than two business days' notice or we cannot access your home, MaidPro will charge you the full price of your cleaning. When rescheduling or canceling your cleaning, please contact your local MaidPro's office manager, not your PROs.

Yes! We encourage it! Your preferences help us give you the clean your home deserves. We do ask that you communicate your special requests -- one-time or regular -- directly to your local MaidPro office rather than your PROs. This allows us to note this information in your file so anyone who visits your house for your next home cleaning knows your preferences.

According to OneDesk, the average person cleans their home seven times per month and deep-cleans it five times per month. Let us clean your home just the way you prefer!

Yes -- we love all kinds of pets! If your pet is aggressive in any way, however, we do recommend that you leave them outside or in a gated area to ensure the safety of our house maids. If you will not be home when we arrive, please let us know how to appropriately handle cleaning around your pet.